Choosing Minasmart does not mean that you cannot display or sell your creations independently or through any other third party of your choice and you are not bound to ship your creations internationally. 

Artists/Artisans/manufacturers/Vendors are requested to work in good faith and maintain the following parameters:

Notification 

All notifications are required to be sent as brief emails unless specified otherwise.

Artists/Artisans/Manufacturers/Vendors must notify Minasmart about the order shipment status along with the tracking ID at the earliest.

Notify us at the earliest about any unforeseen events which could delay the shipping process.

Notify us immediately in case of any security breach of personal data and take appropriate measures to minimize the risk.

Must immediately notify about any requests seeking access to or disclosure of any personal information received from Minasmart. 

Notify us at the earliest regarding any changes in the following: 

Stock of products

Discounts

Payment Method

Promotions 

Cost of products

Shipping charges

Countries covered 

Return/refund/exchange policy
                  

Compliance with privacy and information security parameters

Ensure security and confidentiality of personal information

Provide accurate & detailed product information to avoid returns

Respond to all relevant queries received through the Query form within 24 hours 
    
Please use the Grievance Redressal Button for Creators/Vendors placed in the "about us" page of this website to submit your grievances (if any). 

Please also check the contents of the TERMS AND CONDITIONS PAGE (LINK IN FOOTER) for the LEGAL TERMS AND CONDITIONS PERTAINING TO THE USE OF THIS WEBSITE.

If you have any further questions, you may contact us via email
info.minasmart@gmail.com